Terms & Conditions
Last Updated: April 17, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the platform and services (collectively, the “Platform” and “Services”) provided by Alloc8 Ventures Private Limited (“Alloc8”, “we”, “us” or “our”), a company incorporated under the laws of India, having its registered office at 310, Dilkap Chambers, Off Link Rd, Veera Desai Industrial Estate, Andheri West, Mumbai, Maharashtra 400053.
You are requested to carefully review these Terms prior to accessing or using the Platform or Services. Details regarding the collection, use, storage, and sharing of your personal data are set out in our Privacy Policy, available at www.safalmoney.com. For the purpose of these Terms, any individual accessing or using the Platform or Services shall be referred to as “you” or “user”.
By accessing or using the Platform or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and the Privacy Policy. If you do not agree with these Terms, you are advised not to access or use the Platform or Services. You may withdraw your consent at any time by notifying Alloc8, upon which Alloc8 reserves the right to take appropriate actions, including restricting or discontinuing your access to the Platform or Services.
You further acknowledge that these Terms constitute an electronic record in accordance with the provisions of the Information Technology Act, 2000, as amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signature.
1. Definitions
- “Account” has the meaning ascribed to the term in Clause 4.1.
- “Additional Terms and Conditions” shall mean any guidelines, additional terms, policies, or disclaimers made available or issued by us, any third party or Affiliate from time to time in relation to the respective Service.
- “Affiliate(s)” shall mean group companies, associates, and/or subsidiaries of Alloc8 and/or Alloc8 Venture Private Limited.
- “AI Chatbot” shall mean an artificial intelligence technology application that generates responses.
- “AMFI” shall mean the Association of Mutual Funds in India.
- “Applicable Law(s)” means any statute, law, regulation, ordinance, rule, judgment, notification, order, decree, by-law, permit, licences, approvals, consents, authorisations, government approvals, directives, guidelines, requirements, or other governmental restrictions, or any similar form of a decision of, or determination by, or any interpretation, policy or administration, having the force of the law of any of the foregoing, by any Authority, whether in effect as on the date of you agreeing to be bound by these Terms or at any time thereafter.
- “Application” means the mobile-based application(s) owned by, operated by, or licensed to Alloc8, available for download at: Android Play Store and iOS App Store.
- “Authority” shall mean any judicial, quasi-judicial, governmental authority, statutory authority, regulatory authority, self-regulatory authority, government department, agency, commission, board, rule or regulation-making entity or authority having or purporting to have jurisdiction over you or us, or other subdivision thereof to the extent that the rules, regulations, standards, requirements, procedures, or orders of such authority, body, or organization have the force of any Applicable Law or any court or tribunal having jurisdiction, including but not limited to the Reserve Bank of India, Securities and Exchange Board of India, National Payments Corporation of India and AMFI.
- “Mutual Fund & SIF Transactions” shall mean a request for an investment, switch, redemption or other similar activities, undertaken by you in a Mutual Fund or SIF scheme.
- “Net Asset Value” or “NAV” shall mean the current market value of a Mutual Fund unit.
- “Offer Document(s)” shall mean any and all documents relevant to a Mutual Fund scheme, including but not limited to scheme information document, statement of additional information, and key information memorandum, issued by Alloc8 from time to time.
- “Platform” shall mean an interface provided by Alloc8 through its Website, Application, WhatsApp or otherwise.
- “Services” shall have the same meaning as ascribed to it under Clause 3.1 of these Terms.
- “SIF” means specialised investment funds.
- “Website” shall mean the website owned by, operated by, or licensed to Alloc8.
2. Eligibility
2.1 By accepting these Terms, you represent and warrant that (a) you have full legal capacity, right and authority to agree to and be bound by these Terms, (b) you are at least 18 (eighteen) years of age or older and in case you are accepting these Terms for the benefit of a minor, you are the authorized guardian, (c) you have not been previously suspended or removed by Alloc8 or any of its Affiliates from availing the Services or have been disqualified from availing any Services, (d) you are not barred or otherwise legally prohibited from accessing the securities market or using the Services, (f) you are not and will not impersonate any person, entity or falsely state or otherwise misrepresent such person’s or entity’s identity; and (g) you are eligible to invest in the Financial Product and services, including but not limited to mutual funds, specialised investment funds (SIFs), insurance products, fixed deposits, bonds, and other financial instruments schemes in terms of the Offer Documents.
2.2 A person who is not competent to contract may not access this Platform and use the Services. If at any time, Alloc8 is of the opinion that you do not satisfy the eligibility criteria, including but not limited to any misrepresentation, misuse of the Platform, any Service or offers, fraudulent or suspicious activities or transactions, Alloc8 retains all rights to disable your access to the Platform and/or suspend or terminate your use of the Services with immediate effect.
2.3 The guardian is presumed to have read these Terms to give consent on behalf of a minor and shall be bound by these Terms. If you represent an entity, organization, or any other legal person, not being a natural person, you confirm and represent that you are duly authorized by the organization, the entity, the legal person, or management of such organization, entity, or a legal person to accept these Terms have the necessary power and authority to bind such entity, organization, or legal person to these Terms.
2.4 You agree and undertake that you will comply with all Applicable Laws.
3. Services
3.1 The Services include provision of the Platform by us and facilitation of access to and distribution of various financial products and services, including but not limited to mutual funds, specialised investment funds (SIFs), insurance products, fixed deposits, bonds, and other financial instruments, as may be made available from time to time (“Services”).
3.2 Safal Score is a proprietary analytical model developed by Alloc8 that provides a comparative framework for evaluating financial products, including mutual fund & SIF schemes, based on certain qualitative and quantitative parameters derived from publicly available data and internally defined methodologies. You acknowledge that Safal Score is intended solely as an informational and comparative tool and does not constitute investment advice, recommendation, rating, or endorsement. The methodology, parameters, and weightages used in generating such scores are subject to change at the sole discretion of Alloc8 without prior notice.
3.3 The Platform may provide access to tools, models, scoring mechanisms, and calculators, including but not limited to Safal Zenith, Safal Score, and other financial utilities. These tools operate based on user-provided inputs and/or publicly available or third-party data sources and generate outputs for illustrative, analytical, and informational purposes only. Users acknowledge that such tools do not constitute investment advice, recommendation, ranking, or endorsement of any financial product or scheme. Alloc8 does not guarantee the accuracy, completeness, or suitability of any outputs generated through such tools and shall not be responsible for any decisions taken based on such outputs.
3.4 The Platform or the Services may include services, content, documents, and information owned by, licensed to, or otherwise made available by a third party or our Affiliates (“Third Party Services”), and may also include links to the Third-Party Services. You understand and acknowledge that Third Party Services are the responsibility of the respective third-party or Affiliate that renders such Third Party Services. You further acknowledge that your use of such Third-Party Services is solely at your own risk.
3.5 We make no representations and disclaim all warranties and liabilities arising out of or pertaining to such Third Party Services, including their accuracy or completeness. Should you avail any Third Party Service, you shall be governed and bound by the Additional Terms and Conditions of the applicable third party or the Affiliate providing the Third-Party Service.
3.6 We shall send all communications to our users by text messages, electronic mails, WhatsApp messages, push notifications and/or via other progressive technology in connection with your access to the Platform, utilization of the Services and as part of our promotional and marketing strategy. You hereby explicitly consent to receive all messages, emails and/or WhatsApp messages, including transactional messages from us and any third parties on our behalf. We may use Third Party Service providers to send alerts or to communicate with you. You authorize us and other entities providing Third Party Services to override the DND settings to reach out to you over calls, SMS, emails, WhatsApp messages and any other mode of communication.
3.7 You further acknowledge that you are responsible for the contact details including email ID and phone numbers shared with us and shall update us in case there is any change to your existing contact details. Any communication sent on behalf of Alloc8 to the contact details available with Alloc8 or its authorized service providers shall constitute a valid discharge of our responsibilities.
3.8 You hereby agree and acknowledge that at any point of time we, or a Third Party Service Provider or our Affiliates providing any of the Services on the Platform, shall have the right to reject any of your applications for availing any of the Services provided on the Platform at our, our Third Party Service Provider or our Affiliate’s sole discretion and for any reasons that we or our Third Party Service Provider or our Affiliate deems fit without assigning any reason to you.
3.9 Referral and Rewards Programs: The Platform may, from time to time, offer referral or user engagement programs, including but not limited to SafalRewards. Any rewards, credits, or benefits provided under such programs are intended solely for user engagement, platform awareness, and onboarding purposes. Users acknowledge that such rewards (including SafalCoins or similar credits) do not constitute cash, commission, or monetary consideration, are non-transferable, and may be subject to usage restrictions and conditions as specified by Alloc8.
3.10 Nothing contained herein shall be construed as an inducement to invest in any financial product. Alloc8 reserves the right to modify, suspend, or terminate such programs at its sole discretion and to withhold, reverse, or cancel any rewards where required to ensure compliance with applicable laws, including SEBI and AMFI regulations.
3.11 To the extent permissible under Applicable Law, you agree that all documents, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
4. Account Creation
4.1 In order to avail the Services, you will be required to create an account on the Platform by providing your details, including but not limited to your name, phone number, email address, date of birth, demographic details (such as address, gender, father’s name, mother’s name, marital status), tax status, PAN, Proof of Identity, Cancelled signed cheque, Income bracket, Bank account details, nominee details, photograph, and signature (“Account”). If you choose to create an Account, you agree to provide and maintain true, accurate, and complete information about yourself as prompted on the Platform and failure to do so shall constitute a breach of the Terms, which may result in immediate termination or suspension of your Account. In the event there are any changes to the information (including demographic details) you submitted to us, you shall promptly inform us of such changes and submit the updated information to us.
4.2 You are solely responsible for maintaining the confidentiality of the Account details and for any activity that occurs through your Account. You agree to immediately notify Alloc8 of any actual or suspected unauthorized use of your Account, the Platform, any Service or any other breach of security. Alloc8 will not be liable for any loss or damage that may arise from your failure to comply with the above-mentioned provisions or your failure to ensure the confidentiality of your Account or password.
4.3 We reserve the right to disable your access to the Account if, in our reasonable opinion, you breach any provision of the Terms or the Applicable Law, or in the event of any actual or suspected unauthorized access to your Account.
5. Verification
5.1 You may be required to undertake certain additional processes with us in order to avail the Services, for us to establish your identity and undertake know your customer processes. In this regard, we may require you to upload or share documents and information (“Documents”) that may be necessary for us to ascertain your eligibility to avail the Services or offer you the Services, including the Third-Party Services.
5.2 You authorize us, and any Third Party Service Provider we may engage with, to process your Documents and ascertain your eligibility to avail the Services, including the Third Party Services. Any process that we undertake shall be in accordance with our Privacy Policy. You agree that such processing may be subject to Additional Terms and Conditions.
5.3 Further, during the Term, you agree and acknowledge that we reserve the right to undertake any enhanced due diligence measures (this may include seeking any additional information, data, or documentation (collectively, “Additional Information”) to ensure your eligibility for the Services or your continued use of the Services or the Platform. You agree to fully cooperate and share such Additional Information promptly upon request, and further authorize us to process such Additional Information.
5.4 You agree and warrant to provide true, complete, and up-to-date Documents and Additional Information to us. If we suspect that the Documents or the Additional information provided by you is unreliable or appears to be fraudulent or deficient, then we reserve the right to not provide you with the Services or the Platform, as the case may be.
5.5 Alloc8 does not accept any responsibility or liability for any loss or damage that you may suffer or incur if any information, documentation, material, or data provided to avail the Services is incorrect, incomplete, inaccurate, or misleading, or if you fail to disclose any material fact.
5.6 By continuing the usage of the Platform and the Services, you hereby represent that you are not a Politically Exposed Person (“PEP”) or related to PEP (“RPEP”) as defined under Applicable Law. In the event you are a PEP or RPEP, or there is a change in your status, you agree and undertake to immediately notify us in writing. You further understand that as a PEP or RPEP, you will be subject to enhanced due diligence measures as may be required by Applicable Law and our internal policies.
5.7 You agree and acknowledge that for undertaking any financial transaction through the Platform, we may undertake client/customer due diligence measurers and seek mandatory information required for Know Your Customer (“KYC”) purpose which as a customer you are obliged to give, while facilitating your request of loan/credit card/mutual fund and/or any other financial product requirements with the banks/financial institutions/partner institutions, in accordance with applicable laws, including Prevention of Money Laundering Act, 2002 (“PMLA”) and rules. We may obtain sufficient information to establish, to our satisfaction or to the banks/financial institutions/partner institutions’ satisfaction, the identity of each user, and to ascertain the purpose of the intended nature of the relationship between you and the bank/financial institution/partner institutions. You agree and acknowledge that we can undertake enhanced due diligence measures (including any documentation) to satisfy ourselves / our partner institutions relating to customer due diligence requirements in line with the requirements and obligations under the applicable laws, including the PMLA Act and rules thereunder.
5.8 Further, in line with requirements under the Applicable Law, you hereby confirm that the funds for any purchase you make are debited from your bank account. You acknowledge that in case the bank account whose details are provided by you do not belong to you, any transactional request is liable to be rejected.
6. Mutual Fund & SIF Transactions
6.1 You understand that the execution of Mutual Fund & SIF Transactions is subject to Offer Documents and you confirm that you have read all scheme related documents carefully. For matters related to the allotment, redemption, switching, investments on behalf of minors, cut-off timings, NAV and other similar matters, please refer to the Offer Documents.
6.2 The information provided on this Platform or through the Services is intended solely for general informational purposes. It should not be relied upon as the exclusive basis for making investment decisions, nor should it be interpreted as personalized financial advice tailored to the specific needs of any individual investor. We strongly recommend consulting with a qualified financial advisor before undertaking any transaction through the Platform or the Services.
6.3 You understand that you cannot cancel a transaction request once placed on the Platform or through the Services, except to the extent otherwise permitted under Applicable Law or the Offer Documents.
6.4 You understand that there may be an interim time lag in processing, transferring or crediting the money from the Third Party Service provider to the Mutual Fund/SIF/Alloc8 account.
6.5 You understand that pursuant to the AMFI Best Practice Guidelines circular on ‘Risk mitigation process against Third-Party Cheques in mutual fund subscriptions’, Alloc8 reserves the right to reject the applications for subscriptions of units accompanied with third-party payments except in exceptional situations. Further, you understand that as per requirements specified under the SEBI Master Circular for Mutual Funds dated June 27, 2024 (as may be amended or superseded from time to time) bank account that is to be registered in the folio held on behalf of a minor should be in the name of the minor.
7. Minor Investment
You hereby confirm that payment for investment is from the bank account of the minor, parent or legal guardian of the minor, or a joint account of the minor with the parent or legal guardian. You acknowledge that in case the bank details provided are not of the minor, parent or legal guardian of the minor, or a joint account of the minor with the parent or legal guardian, the application is liable to be rejected, and the money paid will be refunded without interest. You understand that and acknowledge that any product or service offered by the affiliates or third-party partners of Alloc8 shall be subject to their own set of specific terms and conditions and Alloc8 shall not be responsible for any products or services offered by such affiliates or third-party partners.
8. Online KYC
You agree to provide accurate, complete, and up-to-date information and documents for completion of the KYC process, as required under applicable SEBI and AML regulations. You shall not conceal or misrepresent any material information and acknowledge that any incorrect or misleading information may result in rejection of your application or restriction of services. You further agree to promptly update Alloc8 regarding any changes to your KYC information and provide additional details as may be required. You acknowledge that KYC verification may be conducted through authorized third-party service providers.
9. Folio Creation
9.1 You confirm that you are duly authorized to submit the application and that all information provided by you is true, complete, and not misleading. You acknowledge that any incorrect or incomplete information may result in rejection of your application or cancellation of your folio.
9.2 You authorize Alloc8 to share your information with Asset Management Companies (AMCs), Registrar and Transfer Agents (RTAs), KYC Registration Agencies (KRAs), SEBI-registered intermediaries, and regulatory or statutory authorities, as may be required for processing your transactions, maintaining your folio, and complying with applicable laws.
9.3 You agree to keep your information updated and to provide additional details as may be required. You further acknowledge that transactions and folio-related activities may be subject to verification, including authentication of your contact and bank details, in accordance with applicable regulatory requirements.
10. Disclaimers
10.1 Alloc8 Ventures Private Limited (“Alloc8”) operates as a platform facilitating financial products and services, including but not limited to mutual funds, specialised investment funds (SIFs), insurance products, fixed deposits, bonds, and other financial instruments, as may be made available from time to time and does not act as an investment advisor, portfolio manager, or fiduciary, unless expressly stated otherwise under a separate agreement or regulatory license. All information, content, tools, calculators, and materials made available on the Platform are provided on an “as is” and “as available” basis for general informational purposes only and do not constitute investment advice, recommendation, or solicitation to buy, sell, or hold any securities or financial products.
10.2 You acknowledge and agree that all investment decisions are made solely at your own discretion and risk. Mutual fund and SIF investments are subject to market risks, including possible loss of principal, and past performance is not indicative of future returns. Alloc8 does not guarantee any returns, performance, or suitability of any financial product and shall not be responsible for any loss or damage incurred by you as a result of your investment decisions or reliance on any information available on the Platform.
10.3 Alloc8 relies on information provided by third parties, including but not limited to Asset Management Companies (AMCs), Registrar and Transfer Agents (RTAs), KYC Registration Agencies (KRAs), banks, and other intermediaries. While reasonable efforts are made to ensure accuracy, Alloc8 does not warrant the completeness, reliability, or timeliness of such information and shall not be liable for any errors, omissions, or inaccuracies.
10.4 All transactions initiated through the Platform are subject to verification, acceptance, and processing by relevant third parties, including AMCs and banks. Alloc8 shall not be responsible for any delays, failures, or rejections of transactions arising from technical issues, payment gateway failures, banking systems, regulatory restrictions, or incorrect information provided by you.
10.5 The Platform may experience interruptions, delays, or technical errors due to system maintenance, network issues, or factors beyond Alloc8’s control. Alloc8 does not guarantee uninterrupted or error-free access to the Platform and shall not be liable for any loss arising from such interruptions or technical failures.
10.6 To the fullest extent permitted by applicable law, Alloc8 disclaims all warranties, whether express or implied, including but not limited to warranties of accuracy, completeness, merchantability, fitness for a particular purpose, and non-infringement. Alloc8 shall not be liable for any direct, indirect, incidental, consequential, or special damages, including loss of profits, data, or investment losses, arising out of or in connection with your use of the Platform.
11. AI Chatbox
You acknowledge that any information generated by the AI chatbot on Alloc8’s Platform is based on the inputs provided by you and data available to the system, including publicly available information. The chatbot is provided solely for informational purposes and does not constitute investment advice, recommendation, or any form of assurance. Alloc8 does not guarantee the accuracy, completeness, or reliability of any responses generated, and you should not rely on such responses for making investment or financial decisions.
You agree that any content or information provided by you while using the chatbot is lawful and does not infringe the rights of any third party. Alloc8 does not assume any responsibility for verifying such content.
Alloc8 does not guarantee uninterrupted or error-free functioning of the chatbot and shall not be liable for any loss, damage, or consequences arising from your use of, reliance on, or inability to access the chatbot, including any system errors, delays, or outages. Further, Alloc8 is under no obligation to act upon any instructions or information provided through the chatbot.
12. Limitation of Liability
12.1 You understand and agree that in no event shall we, our Affiliates, our officers, shareholders, subsidiaries, associate companies, directors, employees and agents, partners, co-branders, licensors, licensees, consultants, or contractors be liable to You or any third party for any special, incidental, indirect, consequential or punitive damages or losses whatsoever, or damages for loss of data or profits, goodwill, and/or other intangible loss, whether or not foreseeable and regardless of whether we have been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with your use of, or access to, the Platform or the Services.
12.2 Notwithstanding any provision to the contrary and to the maximum extent permissible under Applicable Law, Alloc8’s maximum aggregate liability to you under the Terms or otherwise shall be limited to INR 10,000/- (Ten Thousand Indian Rupees only).
13. Indemnity
13.1 You shall indemnify, defend at Alloc8’s option and hold Alloc8 and its Affiliates, and their officers, associates, successors, assigns, licensors, employees, directors, agents, and representatives, harmless from and against any direct or indirect losses, actions, damages, penalties, cost and expenses, claim, demand, lawsuits, judicial proceeding, (including, without limitation, from all damages, liabilities, settlements, costs and attorneys’ fees) arising from or relating to:
- acts, commissions or omissions, errors, misrepresentations, misconduct, negligence, fraud, forgery, dishonesty, violation attributable to you, any third party who may use your Account, your access to the Platform, or your use of the Services;
- contravention of Applicable Law;
- a breach of any provision of these Terms; or
- any claim from any Authority or any third party as a result of any action or inaction on your part.
14. Term and Termination
14.1 These Terms shall remain in effect unless terminated in accordance with the terms hereunder (“Term”).
14.2 Alloc8 may terminate your access to or use of the Services, Platform, or any portion thereof, immediately and at any point, at its sole discretion, if you violate or breach any of its obligations, responsibilities, or covenants under these Terms.
14.3 Upon termination under this Clause:
- the Services and/or the Platform will “time-out”;
- you shall not be eligible to avail any features of the Services and/or the Platform; and
- these Terms shall terminate, except for those clauses that expressly or are intended to survive termination or expiry.
- any claim from any Authority or any third party as a result of any action or inaction on your part.
Notwithstanding anything to the contrary contained in the Terms, upon termination of your access to or use of the Platform and/or the Services, you must immediately stop using the Platform.
15. Intellectual Property Rights
All content available on our Platform, including text, design, software, logos, trademarks, and other materials, is owned by or licensed to Alloc8. You may access and use the Platform for your personal and lawful purposes in accordance with these Terms. However, we request that you do not copy, reproduce, modify, distribute, or otherwise use any content without obtaining our prior written consent.
If you choose to share any feedback, suggestions, or other content with us, you agree that Alloc8 may use such information to improve its services or for other legitimate business purposes, without any obligation to compensate you. You are requested to ensure that any content shared by you does not infringe the rights of any third party.
Except for the limited right to use the Platform as expressly permitted under these Terms, no rights, title, or interest in Alloc8’s intellectual property are transferred to you.
16. Prohibited Conduct
You agree to use the Platform and Services only in accordance with these Terms and applicable laws. You are requested not to misuse the Platform in any manner, including by infringing any intellectual property rights, copying or distributing content without permission, introducing malicious software, attempting unauthorized access, or using automated tools to extract data.
You shall also not use the Platform for any unlawful, fraudulent, abusive, or harmful activities, or to upload or share any content that is illegal, offensive, or violates the rights of others. Any activity that may disrupt the functioning, security, or integrity of the Platform is strictly prohibited.
Alloc8 reserves the right to suspend or restrict your access to the Platform, in whole or in part, if it reasonably believes that your use is in violation of these Terms, applicable laws, or is unfair, abusive, or intended to misuse the Platform.
17. Your Obligations
17.1 You agree and undertake that you are accessing the Platform and transacting at your own risk and that you are using your best and prudent judgment before availing the Services.
17.2 You agree and undertake that you will comply with all Applicable Laws while availing the Services.
17.3 You agree to maintain a sufficient balance in your bank account at all times to cover your purchase of Mutual Fund transactions on the Platform. You agree to check your daily fund transfer limits with your bank before purchasing units of a Mutual Fund scheme or making an SIP request. In the absence of sufficient funds, you understand that Alloc8 will not be responsible for the rejection of your instructions to purchase Mutual Fund units.
17.4 You understand that your investment in a financial products including but not limited to mutual funds, specialised investment funds (SIFs), scheme is subject to market risks, including possible loss of the principal amount invested, and that the past results of a Mutual Fund scheme are not a guarantee of its future performance.
17.5 You understand that the performance and returns of any financial products including but not limited to mutual funds, specialised investment funds (SIFs) scheme can neither be predicted nor guaranteed.
18. Grievance Redressal
In case of any grievance, you may write to our designated Grievance Redressal Officer:
Name: Mr. Ayush Bansal
Email ID: compliance@safalmoney.com
Contact No.: +91 99279 73457
19. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India and any dispute concerning these Terms shall be subject to the exclusive jurisdiction of the courts at Mumbai, India.
Any dispute or claim arising out of or in connection with or relating to these Terms or their breach, termination, or invalidity hereof shall be referred to and finally resolved by arbitration in Mumbai in accordance with the Arbitration and Conciliation Act, 1996, for the time being in force, which rules are deemed to be incorporated by reference.
Within 30 days of the issue of a notice of dispute, Alloc8 and you shall mutually agree on the appointment of a sole arbitrator. If such a mutual agreement is not arrived at within the aforesaid 30 days period, Alloc8 and you shall appoint such sole arbitrator in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Mumbai, and the arbitration proceedings shall be conducted in the English language.
20. Contact Details
If you have any other queries or feedback with respect to the Services (including grievances with respect to technology related issues and cybersecurity), you may contact us at:
Telephone: +91 8920601487
Timings — 10:00 a.m. to 07:00 p.m. (All days)
Email: help@safalmoney.com
21. Miscellaneous Provisions
21.1 Severability: If any provision of these Terms is determined by any court or other competent Authority to be unlawful or unenforceable, the other provisions of these Terms will continue in effect. If any unlawful or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that contradict the clear intention of the clause, in which case the entirety of the relevant provision will be deemed to be deleted).
21.2 Third Party Rights: No third party shall have any rights to enforce any Terms contained herein.
21.3 Regulatory Changes: You acknowledge and agree that we may have to modify the Services or the Platform to comply with the Applicable Laws. As a result of this, you may be unable to access or use all or any part of the Services or the Platform. We shall not be liable to you for such inability to use the Services or the Platform pursuant to our compliance with the Applicable Laws.
21.4 Assignment: You shall not licence, sell, transfer, or assign your rights, obligations, or covenants under these Terms in any manner without Alloc8’s prior written consent. Alloc8 may grant (subject to any conditions it deems appropriate) or withhold this consent at its sole discretion. Alloc8 may assign its rights to any of its Affiliates, subsidiaries, or parent company, or any successor, without any prior notice to you.
21.5 Waiver: No failure or delay in exercising any right, power, or privilege hereunder shall operate as a waiver thereof nor shall any single or partial exercise of any right, power, or privilege preclude any other or further exercise thereof or the exercise of any other right, power or privilege. Every right or remedy herein conferred upon or reserved to either party shall be cumulative and shall be in addition to every right and remedy existing at law or equity or by statute and the pursuit of any one right or remedy shall not be construed as an election.
21.6 Modifications: Alloc8 reserves the right at any time to modify these Terms and to add new or additional terms or conditions on the use of the Services and the Platform. If you choose to continue using the Services and the Platform after such modifications, it will be considered as your acceptance of the modified Terms. In the event you refuse to accept such changes, these Terms will terminate. We also reserve the right to suspend or withdraw or restrict the availability of all or any part of our Platform or the Services for business and operational reasons. Your use of the Platform or Services shall indicate that you have provided consent to automatically receive updates such as bug fixes, patches, enhanced functions, missing plug-ins and new versions (collectively, “Updates”), for the purpose of effective delivery of the Services. Please note that your continued use of the Platform or Services following such Updates would mean deemed acceptance by you of the same.
21.7 Force Majeure: You agree that we shall not be liable for any breach of these Terms if such breach is caused by an event that is unforeseeable and beyond our reasonable control (such as, depending on the circumstances, unavailability of any communication system, breach or virus in our system, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, unauthorised access to computer data and storage devices, computer crashes and regulatory or government actions (“Force Majeure Event”)). In such circumstances, we will be entitled to a reasonable extension of time to perform our obligations and shall take commercially reasonable methods to inform you of the Force Majeure Event and use all reasonable endeavors to mitigate the effects of the Force Majeure Event.
21.8 Notices: All notices, requests, demands, and determinations for Alloc8 under these Terms (other than routine operational communications) shall be sent to compliance@safalmoney.com.
Last Updated on: April 17, 2026