Privacy Policy
Your trust matters. Here's exactly how SafalMoney collects, uses, and protects your personal data.
Last Updated: February 10, 2026
SafalMoney ("we", "us", "our") operates the SafalMoney mobile application and website (collectively, the "Platform"). We are committed to protecting your privacy and handling your personal data responsibly in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act), SEBI regulations, and other applicable Indian laws.
This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our Platform, including for informational purposes, lead generation, KYC, and (in future) transactions related to Specialised Investment Funds (SIF), Mutual Funds, Portfolio Management Services (PMS), and Gift City offerings.
1. Information We Collect
A. Personal Information You Provide
- Name, email address, mobile number
- Date of birth, PAN, Aadhaar (masked), address (for KYC)
- Bank account details, nominee details (for future transactions)
- Investment preferences, risk profile answers, financial goals (via calculators/models)
B. Automatically Collected Information
- Device information (model, OS version, IP address, device ID)
- App usage data (pages visited, time spent, clicks, scrolls)
- Location data (coarse location via IP if enabled)
- Cookies & similar technologies (for analytics & personalization)
C. KYC & Transaction Data (When Enabled)
- KYC documents (via CVL/Digilocker/third-party vendors)
- Transaction history, folio numbers, NAV data (pulled from RTAs like Kfintech/CAMS)
- Payment details (processed securely via Razorpay – we do not store card/CVV)
2. How We Use Your Information
- To provide educational content, calculators (AUMZenith), SIF GPT chatbot, and lead generation
- To verify identity and complete KYC (mandatory for transactions)
- To process future investments (SIF/MF/PMS/Gift City) and show portfolio/NAV
- To send transactional alerts, OTPs, updates, and (with consent) marketing communications
- To improve app performance, detect fraud, and comply with SEBI/RBI/DPDP requirements
- For internal analytics, product improvement, and aggregated reporting
3. How We Share Your Information
We do not sell your personal data. We share only in these cases:
- With SEBI-registered intermediaries (RTAs like Kfintech/CAMS, AMCs) for KYC, folio creation, transactions
- With payment gateways (Razorpay) for secure processing (they are PCI-DSS compliant)
- With government/regulatory authorities when legally required
- With service providers (cloud hosting – AWS, SMS/Email – Twilio/SendGrid) under strict data processing agreements
- In case of merger/acquisition (with notice where required)
4. Data Storage & Security
- Data is stored on secure AWS servers in India (or compliant regions)
- We use encryption (TLS 1.3 in transit, AES-256 at rest)
- Access is restricted via role-based IAM policies
- Regular security audits & vulnerability scans are conducted
- You are responsible for keeping your login credentials secure
5. Your Rights Under DPDP Act
You have the right to:
- Access, correct, or erase your personal data
- Withdraw consent (where consent-based)
- Nominate a data heir
- Grievance redressal (contact: privacy@safalmoney.com)
Requests will be processed within timelines prescribed under the DPDP Act.
6. Cookies & Tracking
We use cookies for analytics (Google Analytics), session management, and personalization. You can manage preferences in-app or via browser settings.
7. Children's Privacy
Our Platform is not intended for individuals under 18. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this policy. Changes will be posted here with an updated "Last Updated" date. Significant changes will be notified in-app or via email.
9. Contact Us
For privacy queries:
Email: privacy@safalmoney.com
Address: SafalMoney, Mumbai, Maharashtra, India
By using the SafalMoney app or website, you agree to this Privacy Policy.